This report is an update to the Lumina Intelligence Delivery Market Report 2019. It provides a close-up lens on foodservice delivery during lockdown to understand how coronavirus has changed the market and what it means for the future. The report includes detail on operator reactions, delivery penetration share, the profile of the lockdown delivery consumer, an overview of the competitor landscape during lockdown and the key changes in consumer behaviour. This report is essential reading for those wishing to understand how coronavirus has impacted the delivery market and our view on the future, based on market drivers and inhibitors.
What this report tells you:
- Operator information and delivery penetration share
- Profiling the lockdown delivery consumer
- Competitor landscape during lockdown
- Impact of key consumer behaviour changes
- Dynamic meal equation update