The Convenience Mix is the brand-new four-weekly podcast dedicated to the UK convenience retail market. Brought to you by the market leaders in data, coverage and insight, Conveniencestore.co.uk, Lumina Intelligence and The Grocer – the podcast hones in on specific trends impacting the sector, sharing the latest data, news and insight to give retailers, suppliers and wholesalers the information needed to support business critical decisions.
Episode eleven – UK Convenience Retail in 2022 – sees our experts look to the year ahead and highlight three trends, using the Lumina Intelligence Future of Retail 2022 Report, that we believe will impact UK convenience retail in 2022 and beyond. These trends are La Dolce Vita – the demand for treating during recessionary periods, Radical Transparency – consumer/brand relationships going beyond the transactional and Net-Hero – the rise of sustainability-led consumers and the demands they place on retailers.
Throughout, we hear from sector leaders, including David Charman of Spar Parkfoot, Chris Noice of ACS, Michael Fletcher of The Co-op and Anila Anwar of Costcutter Sandy Hill Road…
In this episode our experts explore:
La Dolce Vita
During recessionary periods, consumers tend to treat themselves, regardless of changes to disposable income; this is known as the lipstick effect. As indulgence and self-care drive treat missions to c-stores, retailers will have to find creative ways to cater to consumers while adhering to HFSS legislation. We hear from Anila Anwar of Costcutter Sandy Hill Road, who challenges our hosts and approaches this trend with caution.
Radical Transparency
Consumers long for relationships with brands that go beyond the transactional, with authenticity, ethics, honesty, and environmental and social governance (ESG) at the forefront of fostering brand loyalty. During the discussion, we hear from Michael Fletcher of The Co-op, a retailer that is often at the forefront of this trend across convenience.
Net-Hero
Provenance, buying local, supporting small businesses and local communities, and working towards net-zero and carbon neutral retailing remain essential to sustainability-led consumers. How will this continue to grow in 2022? What do shoppers expect from retailers? We hear from Chris Noice of ACS and David Charman of Spar Parkfoot to get their views on how this will evolve and impact the channel.
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